Terms of Service
These Terms of Service govern your use of the FaithGiftt website and the purchase of products through https://faithgiftt.com.
By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.
1. WHO WE ARE
The FaithGiftt website is operated by JV COMMERCE GROUP LTD("FaithGiftt", "we", "us", or "our").
FaithGiftt. Subsidiary of JV COMMERCE GROUP LTD. Company Number: 16766755. Unit 7 Wilsons Business Park, Manchester, Postcode: M40 8WN, United Kingdom.
Email: support@faithgiftt.com
FaithGiftt is a Christian brand operated by JV COMMERCE GROUP LTD.
2. ELIGIBILITY TO PURCHASE
By placing an order on our website, you confirm that:
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the information you provide is accurate and complete;
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you are legally capable of entering into a purchase agreement under applicable law;
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you are purchasing products for lawful purposes.
3. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, images, specifications, dimensions, colors, and other information displayed on our website are accurate.
Product colors may appear slightly different depending on your device, screen settings, lighting, or other technical factors.
Product images are provided for illustrative purposes and reasonable variations may occur due to manufacturing processes.
We reserve the right to correct errors and update product information when necessary.
4. PRODUCT AVAILABILITY
All products are subject to availability.
If a product becomes unavailable after you place an order, we may contact you to offer an alternative solution, including:
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waiting for the product to become available;
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selecting another product of similar value; or
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receiving a refund for the unavailable product.
If we are unable to fulfill your order, we will refund the amount paid for the affected product.
5. PLACING AN ORDER
When you place an order through our website, you are submitting a request to purchase the selected products.
You may receive an email confirming that we have received your order.
An order confirmation does not necessarily mean that the order has been accepted. Orders are subject to product availability, payment confirmation, and verification of order information.
We reserve the right to refuse or cancel an order when reasonably necessary, including in cases of:
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product unavailability;
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suspected fraud or unauthorized activity;
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incorrect pricing or product information;
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payment failure;
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incorrect or incomplete customer information;
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circumstances beyond our reasonable control.
If we cancel an order after payment has been received, we will refund the amount paid for the canceled order.
6. ORDER INFORMATION
You are responsible for ensuring that all information provided during checkout is accurate and complete.
This includes your:
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full name;
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email address;
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telephone number;
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billing information;
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shipping address.
We are not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
If you notice an error in your order information, contact us as soon as possible at:
7. PRICES
Product prices are displayed on the website at the time the order is placed.
Prices may change from time to time. Price changes will not affect orders that have already been accepted and paid for, except in cases of obvious pricing or technical errors.
Depending on your location, applicable taxes, duties, customs charges, or other fees may apply.
Customers may be responsible for customs duties, import taxes, or other charges imposed by their destination country where applicable.
8. PAYMENT
Payment must be successfully authorized before an order can be processed.
We may use third-party payment processors to securely process payments.
Payment methods available at checkout may vary depending on your location and the payment providers available.
We do not intentionally store complete payment card information on our own systems.
If payment cannot be successfully processed, we may cancel or suspend the order.
9. SHIPPING AND DELIVERY
Products may be fulfilled and shipped directly from trusted fulfillment partners and suppliers located in different countries.
Orders are generally dispatched within a maximum of 3 working days after payment has been confirmed, although many orders may be dispatched sooner.
After dispatch, a tracking number may be provided where available.
Estimated delivery times vary depending on the destination and shipping method.
Delivery times may be affected by:
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customs procedures;
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weather conditions;
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carrier delays;
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public holidays;
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strikes;
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incorrect delivery information;
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circumstances beyond our reasonable control.
Please refer to our Shipping Policy for additional information.
10. DELIVERY ADDRESS
Products will be shipped to the address provided during checkout.
Customers are responsible for providing a complete and accurate delivery address.
If a package cannot be delivered because an incorrect or incomplete address was provided, additional shipping costs may apply to resend the order.
11. RETURNS AND REFUNDS
Our return and refund procedures are described in our Refund Policy.
Subject to applicable law and the conditions described in that policy, customers may request a return or refund within the applicable return period.
To request a return, exchange, or refund, contact:
Please do not return a product before receiving instructions from our customer service team.
12. DEFECTIVE, DAMAGED, OR INCORRECT PRODUCTS
If you receive a product that is defective, damaged, or materially different from the product ordered, please contact our customer service team.
We may request photographs, videos, order information, or other reasonable evidence to investigate the issue.
Depending on the circumstances and applicable law, we may offer:
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a replacement;
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an exchange;
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a repair where applicable; or
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a refund.
Nothing in these Terms of Service limits any mandatory consumer rights applicable to your purchase.
13. PRODUCT WARRANTY
Products are covered by the warranty conditions described in our Refund Policy and by any mandatory legal warranties applicable to the purchase.
Unless otherwise stated in the applicable product or refund policy, our current product guarantee period is 30 calendar days from the date of receipt.
The warranty does not cover damage resulting from misuse, improper handling, unauthorized modifications, accidents, or ordinary wear and tear, except where applicable law provides otherwise.
14. INTELLECTUAL PROPERTY
All content available on the FaithGiftt website, including text, graphics, images, photographs, logos, product descriptions, videos, designs, trademarks, and other materials, is owned by or licensed to FaithGiftt or its respective rights holders.
You may access and use the website for personal and lawful purposes.
You may not, without prior written authorization:
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reproduce substantial portions of the website;
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copy or redistribute commercial content;
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modify our content;
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use our trademarks or branding;
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reproduce our product images for commercial purposes;
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use our content to create a competing commercial website.
15. WEBSITE USE
You agree not to use our website:
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for unlawful purposes;
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to commit fraud;
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to interfere with website security;
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to introduce malicious software;
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to attempt unauthorized access to our systems;
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to collect information about other users without authorization;
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in any manner that could damage or disrupt our website or services.
We reserve the right to restrict or terminate access where reasonably necessary to protect our business, customers, or systems.
16. THIRD-PARTY SERVICES
Our website may use third-party services for:
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payment processing;
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analytics;
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advertising;
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shipping;
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fulfillment;
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customer support;
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website hosting;
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other business functions.
These third parties may process information according to their own terms and privacy policies.
17. IMPORTS, CUSTOMS, AND TAXES
Customers purchasing products for delivery outside the United Kingdom may be subject to import duties, customs charges, taxes, or other fees imposed by the destination country.
These charges vary by country and are outside our control.
Where applicable, the customer is responsible for complying with the import requirements and regulations of the destination country.
18. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, FaithGiftt will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.
We will not be responsible for losses resulting from circumstances beyond our reasonable control, including:
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natural disasters;
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severe weather;
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strikes;
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transportation interruptions;
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customs delays;
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internet or telecommunications failures;
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government actions;
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supplier or carrier disruptions;
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other events that could not reasonably have been prevented.
Nothing in these Terms of Service excludes or limits liability that cannot legally be excluded or limited under applicable law.
19. FORCE MAJEURE
We will not be considered in breach of these Terms of Service if we are unable to perform or are delayed in performing our obligations due to circumstances beyond our reasonable control.
Such circumstances may include:
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natural disasters;
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fires;
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floods;
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severe weather;
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strikes;
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transportation interruptions;
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government restrictions;
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customs restrictions;
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telecommunications or internet failures;
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supplier disruptions;
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pandemics or similar public emergencies.
We will take reasonable steps to minimize the impact of such events and resume performance as soon as reasonably possible.
20. PRIVACY
The processing of personal information in connection with purchases and use of our website is governed by our Privacy Policy.
By using our website, you acknowledge that you have read our Privacy Policy.
21. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time to reflect changes to our services, business practices, or applicable legal requirements.
The version published on our website at the time of purchase will generally apply to that purchase, subject to mandatory legal requirements.
We recommend reviewing these Terms of Service periodically.
22. GOVERNING LAW
These Terms of Service are governed by the laws applicable to the relationship between FaithGiftt and the customer.
Where Brazilian law applies, these Terms of Service shall be interpreted in accordance with Brazilian law.
If the customer is located in another country, mandatory consumer protections applicable in that jurisdiction will not be excluded or restricted by these Terms of Service where such exclusion or restriction is prohibited by law.
Nothing in these Terms of Service prevents a consumer from exercising mandatory rights available under the laws applicable to their purchase.
23. SEVERABILITY
If any provision of these Terms of Service is found to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the extent necessary, while the remaining provisions will continue to apply.
24. CONTACT US
If you have any questions, complaints, or requests regarding these Terms of Service, please contact us:
FaithGiftt. Subsidiary of JV COMMERCE GROUP LTD. Company Number: 16766755. Unit 7 Wilsons Business Park, Manchester, Postcode: M40 8WN, United Kingdom.
Email: support@faithgiftt.com
25. LAST UPDATED
These Terms of Service were last updated on August 24, 2026.